Privacy Policy

Sensitive Personal Data Notice

This service collects sensitive personal data including reproductive health information, menstrual cycle data, and fertility-related information. Under India's Digital Personal Data Protection Act 2023, such data requires your explicit consent. By using this service, you provide explicit consent for collection and AI processing of this data solely for providing personalized fertility guidance. Your data is not sold, shared with third parties, or used for advertising. You may request deletion of your data at any time by emailing hello@twolineapp.com.

Medical Disclaimer

This service provides general wellness information only. It is NOT medical advice, diagnosis, or treatment. Always consult a licensed healthcare provider for medical decisions. If you experience health concerns, contact a doctor immediately.

Last updated: April 18, 2026

1. Introduction

This Privacy Notice for Lenvio Global Solutions ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you visit our website or use our TwoLine fertility guidance application.

2. Summary of Key Points

  • What personal information do we process? We process personal information depending on how you interact with us and the Services, the choices you make, and the features you use.
  • Do we process any sensitive personal information? Yes. We process sensitive health information related to fertility and reproductive health with your explicit consent.
  • Do we collect any information from third parties? No, we do not collect information from third parties.
  • How do we process your information? We process your information to provide, improve, and administer our Services, for security and fraud prevention, and to comply with law.
  • How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information.
  • What are your rights? Depending on where you are located geographically, you may have certain rights regarding your personal information.

3. What Information Do We Collect?

Personal information you disclose to us

We collect personal information that you voluntarily provide to us when you use our Services.

Sensitive Information. With your consent, we process the following categories of sensitive information:

  • Health data including menstrual cycle information, ovulation symptoms, and fertility-related health history
  • Reproductive health information
  • Lifestyle factors affecting fertility (diet, exercise, sleep patterns, stress levels)

4. How Do We Process Your Information?

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To provide personalized fertility guidance and recommendations
  • To calculate and display estimated fertile windows based on cycle data
  • To generate lifestyle suggestions tailored to your health profile
  • To facilitate AI-powered conversations using Anthropic Claude
  • To improve our Services and user experience

5. When and With Whom Do We Share Your Personal Information?

We may share your information in the following situations:

  • AI Service Providers. Your conversation data is processed by Anthropic (Claude AI) to provide personalized responses. Anthropic processes this data according to their privacy policy.
  • Legal Obligations. We may disclose your information where required by law or to protect our legal rights.

We do not sell your personal data or share it for advertising purposes.

6. How Long Do We Keep Your Information?

We keep your information only as long as necessary for the purposes set out in this Privacy Notice. Session data is stored temporarily during your active use of the application. You may delete all your data at any time using the "Delete my data" option available in the application footer, or by contacting us at hello@twolineapp.com.

7. How Do We Keep Your Information Safe?

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

8. What Are Your Privacy Rights?

Under India's Digital Personal Data Protection Act 2023, you have certain rights regarding your personal data:

  • Right to Access: You can request access to your personal data
  • Right to Correction: You can request correction of inaccurate personal data
  • Right to Erasure: You can request deletion of your personal data
  • Right to Withdraw Consent: You can withdraw your consent at any time
  • Right to Grievance Redressal: You can raise concerns about data processing

To exercise these rights, contact us at hello@twolineapp.com

9. Updates to This Notice

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this page. We encourage you to review this Privacy Notice frequently to stay informed about how we are protecting your information.

10. Contact Us

If you have questions or comments about this notice, you may contact us at:

Lenvio Global Solutions

Email: hello@twolineapp.com